Giga-mapping, a method originating in systemic design will be used to map the context.
Available user research methods will be identified, such as context mapping, user research or role play. A selection of these methods will be used to uncover complementary insights to those from the survey methods and complexity models; to understand the network, the households’ demographics, households’ reluctance to transition, their susceptibility to social influence, their connections to others in the network, current energy source, and more. Giga-mapping, a method originating in systemic design will be used to map the network based on the combined findings. In the reflection phase, the connection is made between the network and seed household characteristics towards the next stage of behaviour change.
Results: a selection of user research methods for the energy transition, household characteristics and social influence network, Giga mapping of the system.